Q1: Who can request for data? A: You can request data if you are: ● staff of government departments, universities, agencies or statutory boards ● healthcare professionals including medical practitioners and researchers ● if you are none of the above, please contact us We do not release data to: ● commercial businesses that market services or products to patients ● insurance companies ● other similar entities We also publish key disease trends on our publication page for use by the general public. Q2: How do I request for data? A: The data request process involves five key steps: 1. Submit a data enquiry form 2. Complete a data request form 3. Finalisation of requirements 4. Evaluation of request 5. Data release Find out more about the data request process. Q3: What is Aggregate, Key-coded, Non-identifiable, and Identifiable data? A: Aggregate data is statistics that have been processed in a summary or table form, for example, incidence numbers and rates. Key-coded data is individual, record-level data with no personal identifiers. However, key-coded data does contain surrogate identifiers, which are used to determine if there are multiple episodes for the same records. Non-identifiable data is individual, record-level data with no personal identifiers, or surrogate identifiers. Identifiable data has information that identifies a person. Q4: What is the turnaround time to receive the data? A: The turnaround time will vary depending on the data request. In general, we aim to process simply aggregate data requests within 3 weeks. More complex requests may take up to 8 weeks. Q5: What happens after I submit my data request? A: After you’ve submitted a data request, you will receive an email to say we have received your request. We will send you periodic email updates about the status of your data request. A tracking ID will be provided to you in the email when you submit a valid data request. You may use the tracking ID to check on the data request status, which is on our Home Page. Q6: Is there any data that will not be released? A: Yes. Certain specific data elements that are potentially identifiable cannot be released, such as date of birth, diagnosis date, and admission date. Q7: What kind of data is collected? A: Please refer to our Data Variables list under the Requests for non-identifiable, key-coded data in the Data Request Process section, for a detailed breakdown of the data we collect. Q8: Does the NRDO provide population statistics? A: No. Information on Singapore population statistics can be found on the Department of Statistics Singapore website Department of Statistics Singapore.