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Q1: Who can request for data?

A:  You can request data if you are:
● staff of government departments, universities, agencies or statutory boards
● healthcare professionals including medical practitioners and researchers
● if you are none of the above, please contact us

We do not release data to: 
● commercial businesses that market services or products to patients
● insurance companies 
● other similar entities
We also publish key disease trends on our publication page for use by the general public.

Q2: How do I request for data?

A: The data request process involves five key steps:
1. Submit a data enquiry form
2. Complete a data request form
3. Finalisation of requirements
4. Evaluation of request
5. Data release

Find out more about the data request process.

Q3: What is Aggregate, Key-coded and Non-identifiable data?

A: Aggregate data is statistics that have been processed in a summary or table form, for example, incidence numbers and rates. 

Key-coded data is individual, record-level data with no personal identifiers. However, key-coded data does contain surrogate identifiers, which are used to determine if there are multiple episodes for the same records.

Non-identifiable data is individual, record-level data with no personal identifiers, or surrogate identifiers.

Q4: What is the turnaround time to receive the data?

A: The turnaround time will vary depending on the data request. In general, we aim to process simply aggregate data requests within 3 weeks. More complex requests may take up to 8 weeks.

Q5: What happens after I submit my data request?

A: After you’ve submitted a data request, you will receive an email to say we have received your request.

We will send you periodic email updates about the status of your data request. A tracking ID will be provided to you in the email when you submit a valid data request. You may use the tracking ID to check on the data request status, which is on our Home Page.

Q6: Is there any data that will not be released?

A: Yes. Certain specific data elements that are potentially identifiable cannot be released, such as date of birth, diagnosis date, and admission date. 

Q7: What kind of data is collected?

A: Please refer to our Data Variables list under the Requests for non-identifiable, key-coded data in the Data Request Process section, for a detailed breakdown of the data we collect.

Q8: Does the NRDO provide population statistics?

A: No. Information on Singapore population statistics can be found on the Department of Statistics Singapore website Department of Statistics Singapore.